Always pre-wash new linens before using. This first wash is essential for setting the threads, preserving the fabric’s beauty, and prolonging its life.
Be sure to fully unfold, set the machine to include a cold pre-soak, and use minimal liquid detergent.
Pre-treat any stains prior to washing and use non-chlorine bleach only as needed.
Do not overload the washing machine, as this can cause unnecessary abrasion to the fabric.
Wash on a gentle cycle in warm water with a cold-water rinse.
Use a mild liquid detergent without added bleach, whiteners, or fabric softeners, and use only half the recommended amount of detergent.
Do not wash bed linens with other items such as towels, those containing polyester, and items made of heavy material, rivets, buttons, zippers (e.g. denim jeans), etc. as these can damage fibers.
Do not pour detergent directly onto textiles; rather, add it to the water as the wash tub fills or dilute detergent with water, then add linens.
Line drying linens in soft, outdoor sunlight is ideal. When this is not possible, following the guide below will ensure long-lasting fibers.
Avoid overloading the machine in order to dry the items evenly.
Set to the lowest heat. High heat settings will weaken the fibers and increase shrinkage.
Remove items from the dryer while still slightly damp; smooth and let air dry; or, press with an iron while damp to remove any remaining wrinkles.
Before ironing, make sure your steam iron is clean—mineral deposits may build up and cause brown spotting.
Iron linens while still slightly damp.
Use a steam iron on a warm/hot setting for cotton or on a hot setting for linen.
Spray with water from a spray bottle for stubborn wrinkles, if needed.
Iron on the reverse side to restore the lustrous face of sateen and jacquard fabrics.
To preserve the three-dimensional effect of embroidery, iron on its reverse side, atop a white towel to give soft support to the threadwork design.
Linens with delicate lace and cutwork should be ironed beneath a press cloth.
Tip: If you cannot iron immediately, roll linens in a towel or a plastic bag and temporarily store in the freezer for up to 24 hours. This will make our linens easier to iron later.
We recommend using three sets of bed linens in rotation: one on the bed, one in the wash, one in the linen closet. This will allow each set a rest from use and from wash. Similarly, we recommend that you wash matching linens (e.g. sheets and pillowcases) together, as each piece should be cared for similarly to help maintain color consistency and brightness.
Remove jewelry and watches, or other accessories that may damage fibers while sleeping. The added abrasion can—over time—break down the fibers, possibly resulting in pilling.
Take care when drawing up your sheets or shimmying a pillow into its case: pull from below the hem—not on or above the hemstitch, lace detail, or embroidery—so as not to subject these delicate threads to undue stress.
Avoid laundering fine linens with other items, especially those containing polyester, and items made of heavy material, rivets, buttons, zippers, etc., (for example, denim jeans) as these can damage fibers.
Some hair and skin products contain oxidizing agents that may cause discoloration of colored sheets and towels. When using such products, it is safest to sleep on white bed linens.
All natural fibers will shrink to some extent. In most instances, we generously overcut our products to allow for shrinkage. Do not wash or dry linens on a hot setting, which will most likely cause shrinkage. Follow instructions on the care label.
If the label says “hand launder,” never machine wash. Hand wash in gentle soap. Rinse thoroughly in clean water to eliminate all soap residue, then line dry, lay flat (on towels), or hang to dry. Avoid wringing linens by blotting on towels before air-drying.
Professional hand washing is recommended for the most delicate linens—those with heavy embellishments or embroideries, heirlooms, or worn linens. Be sure to use a reputable launderer who knows how to launder delicate linens.
We do not recommend dry cleaning for our natural cotton and linen products. Dry cleaning is recommended for luxury fibers such as cashmere, silk, merino wool, and alpaca. Dry cleaning helps avoid excessive shrinkage on formal top-of-bed items such as matelassé blanket covers. Be sure to use a professional dry cleaner with experience in natural fibers and luxury linens.