Items that are monogrammed are ineligible for return or
exchange. The full payment for a bespoke order is due upon
placement of order, and are considered final sale unless product
is defective in materials or workmanship. Any issues of this
nature must be reported to Pratesi within 48 hours of receipt of
Additional pricing of monograms is dependent on the size, style,
and placement of the monogram. The incremental cost will appear
within the monogram tool as well as during checkout. Each
customized item is handcrafted by a skilled monogram artist.
Lead times to receive products is 3-6 months after the order has
been placed, Though this timing may vary depending on the
extensiveness of the customization. Pratesi will always provide
updated timing in these circumstances.